Customer Pre-Registration

Terms and Conditions of Use

The data, prices and specifications on this website are provided for informational purposes only. The site www.pervegaleria.eu reserves the right to modify at any time the information and commercial offer presented, including: products, prices and promotional campaigns, commercial conditions and services.

Published prices are valid unless there is a computing, typographical or photographic error, and are subject to available stock.

We make every effort to ensure that the information presented is free from typographical errors and, whenever such errors occur, we will correct them as soon as possible.

The photographs shown may not correspond to the configurations described; Perve Galeria should be contacted to clarify any doubts.

Trademarks and product names used on www.pervegaleria.eu are the property of their respective companies or businesses.

Product prices and specifications are subject to change without prior notice.

The information available on www.pervegaleria.eu is free of charge for its users, and access to it does not create any commercial or professional relationship between users and Perve Galeria.

Last updated: 2021/11/11

Complaints and Returns (Right of Withdrawal)

• The delivery of products purchased through this service complies with the legal rules applicable in Portugal to contracts concluded at a distance and off commercial premises (Decree-Law 24/2014 of 14 February).
• The User has the right to report any defect, inaccuracy or inadequacy of the product in relation to what was ordered, within the legally established deadlines.
• The User may exercise the right of withdrawal by letter or any other means of communication, within 14 (fourteen) days from the day the consumer takes physical possession of the goods, returning them to Perve Galeria in the original condition, showing no signs of use or broken seals.
• To exercise the right of withdrawal, the User must provide all identification details (Name, address and e-mail), the item subject to withdrawal and the date of purchase. The User may use the withdrawal form in Annex A.

ANNEX A

1 – (Model withdrawal form)

2 – Name, address and e-mail address of Perve Galeria

3 – I hereby give notice that I withdraw from the contract of sale concluded through the Perve Galeria online store, in respect of the following item:

Consumer name / Consumer address / Consumer signature

• The package must be returned complete, as delivered, with all documentation, to: Perve Galeria, Rua das Escolas Gerais, 17, 19 e 23, 1100-218 Lisboa, Portugal
• After receipt and verification, the User will be refunded the amount paid for the order.
• If a promotional discount code was used, that value will not be refunded; only the amount actually paid will be reimbursed.
• The refund will be made by bank transfer, within 14 days of receipt of the withdrawal letter and return of the goods.
• If any component of the item is missing or not in excellent condition, no refund will be issued and the product will be returned to the original shipping address.

Privacy Policy

Introduction

Perve Galeria guarantees and safeguards the protection of the personal data of its website users. In processing the personal data collected during your visit, we fully comply with the General Data Protection Regulation (GDPR), which came into force on 25 May 2018, in strict compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

The data collected is intended solely for the internal processing of information with a view to providing the products/services advertised, as well as the continuous improvement of the quality and excellence of our products/services. Under no circumstances will the data you provide be shared with third parties. However, Perve Galeria may share data with public authorities in compliance with a legal or judicial obligation.

1. Internet Access Data

When accessing our website, a set of computer data may be automatically collected, temporarily stored and deleted after a set period. The collection serves purely technical and statistical purposes. The data includes: IP address, date and time of access, name and URL of the transferred file, volume of data transmitted, browser and operating system identification data, referring website, and internet service provider name.

2. Consent for Use of Personal Data

Perve Galeria will only use personal data when it has been provided by its holders, solely for the purposes stated, and always with the holders' consent given at the time of provision.

2.1 Contact Form

If you wish to contact Perve Galeria through the website, you must fill in the contact form provided. Some personal data (name, e-mail address and district) will be requested solely to enable us to respond to your contact, and will not be used for any other purpose. It is also possible to contact Perve Galeria through other means indicated under the "Contacts" link.

3. Security

Perve Galeria has invested in technical and organisational security measures to protect personal data against inadvertent or intentional manipulation, loss, destruction or unauthorised access. Your personal information is stored on secure networks, in encrypted files accessible only by a limited number of authorised personnel. Notwithstanding these measures, we cannot guarantee the absolute security of information transmitted over the Internet.

4. Cookies

A cookie is a unique text file that a website sends to your browser software. Our website may use cookies to personalise the information presented to you. These data do not contain personal references and are automatically deleted when you close your browser. Most browsers are pre-configured to accept cookies; you may change this setting in your browser options.

5. Links to External Websites

Our Privacy Policy applies exclusively to our website. The Perve Galeria website may contain links to partner websites; accessing those websites always requires a deliberate click by the user. Perve Galeria cannot be held responsible for the content or privacy policy of external websites.

6. Right to Verification, Correction and Deletion of Data

Perve Galeria has established a maximum personal data retention period of 10 years. Under current national and EU legislation, you have the right at any time to verify, correct or delete any data relating to yourself, and to withdraw your consent for future use. To exercise these rights, please contact:

Perve Galeria – Alfama
Rua das Escolas Gerais, 17, 19 e 23
1100-218 Lisboa | Portugal
E-mail: geral@pervegaleria.eu

7. Acceptance of our Privacy Policy

By using our website, you are implicitly agreeing to the use of your personal data under the terms described above. Perve Galeria reserves the right to modify its Privacy Policy at any time.

Last updated: 2021/11/11

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Last updated: 2021/10/01

What are cookies?

A cookie (a word from the English language meaning, literally, a small baked biscuit), also known as an HTTP cookie, web cookie or browser cookie, is a small piece of data sent from a website and stored in a text file created on the visitor's computer while they are browsing.

What are cookies used for?

Each time the visitor loads the website, the browser sends the cookie back to the server to notify the website of the visitor's previous activity. Cookies were designed to be a reliable mechanism for websites to remember state information (such as items in a shopping cart) or to record the visitor's browsing activity (including clicks on certain buttons, login or registration of pages visited).

What types of cookies do we use?

Persistent cookies – stored at browser level on your access devices (PC, mobile and tablet) and used on each new visit. They are generally used to direct navigation towards the user's interests, allowing us to provide a more personalised service.

Session cookies – temporary cookies that remain in the visitor's browser until they leave the website. The information obtained is used to analyse web traffic patterns and improve the browsing experience.

How can you manage cookies?

All browsers allow the user to accept, refuse or delete cookies by selecting the appropriate settings. You can configure cookies in the "options" or "preferences" menu of your browser. Note that disabling cookies may prevent some services on the website from working properly.

• How to manage cookies in Internet Explorer 9
• How to manage cookies in Mozilla Firefox
• How to manage cookies in Google Chrome
• How to manage cookies in Safari
• How to manage cookies in Opera

Find out more

For more information about cookies, their purposes, functionality and associated security, we recommend the following resources:

• Wikipedia – HTTP Cookie
• All About Cookies.org

This website uses "cookies". Cookies are small text files stored by the website on users' computers. The website uses cookies to recognise users on their visits. This allows Perve Galeria to improve the ease of use of the website and adapt it to the needs of its users.

Your Internet browser can be configured to notify you when a cookie is stored on your computer. It is also possible to set cookies to 'not accepted'. However, rejecting cookies from the Perve Galeria website will limit access to and use of certain features.

This website uses the following cookies:

• Necessary Cookies: These cookies are necessary to enable the basic functionality of the site. They improve the user experience by remembering preferences such as cookie acceptance, login details, favourite items and items added to the cart.
• Functional Cookies: These cookies allow us to analyse site usage to measure and improve its performance, assessing the number of visitors and their usage patterns in order to improve the content of the Perve Galeria Online Store.
• Advertising Cookies: These cookies are used by advertising companies to promote relevant advertisements based on your interests. They store information about user behaviour, enabling the subsequent presentation of relevant advertising. These cookies provide an increasingly pleasant and personalised browsing experience.

The applications used to collect cookies by third-party companies include:

• Google Analytics
• Google Tag Manager
• Facebook Connect
• Facebook Custom Audience
• Google Adwords Conversion Tracker

These companies may also use the data they collect to improve their offerings and services to other businesses. For more information about the collection and use of cookies by these companies, please consult:

• https://www.facebook.com/legal/terms/businesstools
• https://policies.google.com/privacy?hl=en